As restaurants, shops, and bars light up their “Open” signs, there’s one question that everyone from employee to customer will be asking: Is it safe to come in? Outside heavy industry, safety training typically stops at fire drills and job-specific items such as arresting grease fires in the kitchen. Customers don’t choose between Wal-Mart, Costco, [...]
Metrics
Decimal Point Thinking:
Good for Operators; Dangerous for Innovation
Winter in Detroit is rarely pretty. Pristine snowfalls quickly turn to grey slush that outwits the best pedestrian avoidance maneuvers. Once that happens, your feet are cold and clammy for the next three hours. It was on such a day that a new product team was presenting their “comeback” car design to a panel of [...]
Measuring the Unmeasurable:
The Innovator’s Wider Dilemma
How do you convince business colleagues to try something new? At a minimum, you’ll have to answer three questions: Is it better? Will it work? How much will it cost? When trying something new, these questions are reasonable but difficult, if not impossible to answer definitively. We live in a time where “If you can [...]
Why Working Wider?
Value creation has moved from the center of the firm to its edge and beyond. People are working and collaborating beyond home base to create value, including outside their firm. I call this phenomena "Working Wider". It dramatically changes the world of work, what defines leadership, how you compete and win.
We’re not just being challenged to think outside the box -- Now we’re working outside it as well.
I'm Christopher Meyer - author of Fast Cycle Time, Relentless Growth and several Harvard Business Review articles.
